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@mercari | Mercari Japan

Created 10 months ago (Last Update: 10 months ago)

Business Process Operations / Engineering Office - Mercari

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Specific work responsibilities include the following:

  • Business Process Design and Implementation
  • Planning and implementation of engineering training programs
  • Planning and implementation of engineering onboarding programs
  • Proposal and implementation of problem solving and growth strategies
  • Design evaluation criteria for engineering division
  • Planning and implementation of in-house events, both online and offline
  • Support engineer achievements and career growth
  • Basic data gathering, analysis and automation
  • EO covers a wide variety of areas, so many skills will be necessary. The strengths of each member of the team are used in unison to accomplish different tasks.
  • EO always tackles new challenges to improve the division through new approaches.
  • We are always moving forwards, so members need flexibility in learning and adapting to new skills.
  • Shared understanding and belief in our company’s mission and values
  • Experience project management more than 5 years in the IT industry.
  • Experience using data for work
  • Experience managing engineers
  • Experience teaching engineering topics
  • Experience working in Japanese companies
  • Ability to communicate and work in both English and Japanese
  • Passionate about education and people growth
  • Proficient in setting goals using data, understanding data acquisition methods, and extracting insights from data.
  • Is capable of generating multiple logical hypotheses, alongside explaining their respective advantages and disadvantages, to formulate compelling proposals. 
  • Employ problem-solving methods that engage large groups of people, demonstrating boldness in their approach. 
  • Possess the ability to envision the implementation of large projects, painting the overall picture while maintaining a balanced focus on quality, cost, and delivery to ensure proper prioritization.
  • Able to consider approaches encompassing both short-term fixes and structured long-term solutions to prevent recurring issues, with a keen awareness of leveraging accumulated company knowledge.
  • Efficiently responds to and solves our customer problems, fostering strong relationships in the process.
  • NO TECHNICAL ASSIGNMENTS
  • a. English: Independent (CEFR - B2) / Japanese: Basic (CEFR - A2)
  • b. English: Basic (CEFR - A2) / Japanese: Independent (CEFR - B2)* For details about CEFR, see 

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